Search results - 252 articles

Migration of a multinationals’ HR services: the role of detailed process descriptions

Categories: All, Articles in English, Organization & People, Processes

Of late, many multinationals have moved many of their activities to shared service centers. This article looks at the step-by-step account of one company creation of a ‘process description’ that can help other companies to achieve a seamless transition.

Publication date: 2008-02

Trusting the returns on marketing investment

Categories: All, Articles in English, Organization & People, Processes

Advanced methods to measure the effectiveness of marketing efforts are gaining increased attention from marketers and product mangers, as their decisions on spending come under scrutiny. This case study discusses various options that could be ideally employed within the pharmaceutical industry.

Publication date: 2010-03

IT diffusion barriers in the construction industry: how to improve efficiency in the construction processes – lessons learned from manufacturing

Categories: Articles in English, Information Technology, Organization & People, Other industry sectors, Processes

This case study discusses some of the inherent barriers in the construction industry to the use of computer integrated information technologies (CIT). The author believes that the industrial, strategic and organizational context of the construction industry have much to do with its undoing.

Publication date: 2010-03

Controlling for commanders: an established leadership tool within the German Armed Forces?

Categories: Articles in English, Governance & Risk, Organization & People, Other industry sectors, Processes

The author says that controlling in the Bundeswehr as a formal leadership tool has only created the illusion of steering. Its functionality differs vastly from that in the civil economy due to various factors.

Publication date: 2010-03

Can transformation outsourcing be a “win-win”?

Categories: All, Articles in English, Organization & People, Strategy

The article describes the transformation process at the Russian power engineering giant, RAO EES, and the gains it produced. It also highlights the value of flexibility in adapting structural changes in tune with a changing business environment.

Publication date: 2010-03

Liberating structures: innovating by including and unleashing everyone

Categories: All, Articles in English, Organization & People, Processes, Strategy

Organizations are complex systems where all the parts interact and affect each other’s behaviors. Changing the pattern of these interactions can bring in the best solutions for issues confronting organizations. Liberating structures (LS) is all about the effectiveness of a bottom-up approach.

Publication date: 2010-03

Development of a finance function strategy for a global player

Categories: All, Articles in English, Organization & People, Processes, Strategy

This case study draws a detailed picture of the crucial role of today’s CFO in shaping the future of a global company amid increasing challenges. It also delves into the various strategies, proactive measures and follow-up actions that will eventually make the finance function successful.

Publication date: 2010-03

Customer retention

Categories: All, Articles in English, Organization & People, Processes, Strategy

This case study highlights the importance of the proper management of customer lapse rates in the life insurance market. It describes how a well-equipped professional team succeeded in addressing the alarming situation that threatened the growth of the life insurance wing of an Australian bank.

Publication date: 2010-03

Empowering Europe’s future: a future-oriented approach to exploiting clusters as drivers of innovation and growth

Categories: All, Articles in English, Information Technology, Organization & People, Strategy

Innovation is a key driver of profitable growth. Clusters provide important sources of future innovation. SMEs, as key drivers of Europe’s growth, often do not know how to benefit from clusters. Read on to learn more about how to empower Europe’s future by exploiting SMEs as the key source of innovation.

Publication date: 2009-07

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