Regaining a commercially sustainable future

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The African business of a Fortune 500 manufacturer and retail company had been experiencing stagnating revenues, brand erosion, declining market share, very high conversion costs, operational instability and low levels of employee engagement. After the African business was placed under management of a new CEO, EY co-developed a three-phased approach to turn the business around.

A new sales and operations planning process linked the company’s strategy to tactical planning and operational execution.

Read the full article to find out how this was done through a series of visually-facilitated workshop, using design thinking and accessing leading insights from around the world.

Read the full article here.

 

The article was written by:

  • Wim Hoogedeure
    Partner, Advisory — Performance Improvement, Supply Chain & Operations, Ernst & Young Services (Pty) Ltd, Africa
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