Increasing welfare in Ecuador for a second century

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Junta de Beneficencia de Guayaquil (JBG) is a nonprofit organization that has been providing health and social care in the city of Guayaquil, Ecuador, for over a century.

In recent years, JBG has seen a substantial rise in demand for its services, particularly in health care. As a result of this, JBG’s operations have become increasingly complex.

“ The key for JBG’s sustainability is to implement our new standardized best practices successfully among all of our divisions.”

Carlos Andrade Gonzalez
JBG’s Board Member Sponsor

Its four divisions have had to operate more independently, and this revealed several operational problems.

In this article, we explore how EY has worked closely with JBG on their ambitious program, particularly on achieving operational excellence and encouraging the four different divisions to share leading practices and innovation.

The article was written by:

  • Diego León
    Partner, Advisory Services, EY, Ecuador
  • Andrés Moreno
    Senior Manager, Advisory Services, EY, Ecuador
  • Denise Flor
    Senior Manager, Advisory Services, EY, Ecuador
  • Lorena Callejas
    Senior Consultant, Advisory Services, EY, Ecuador

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