Your products are talking, are you listening?

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The internet of things (IoT) is starting to revolutionize how automotive, aerospace and industrial equipment manufacturers design, manufacture and sustain their products. As these products become more intelligent and connected, it will be a competitive necessity for manufacturers to listen to them individually and collectively — anticipating product failures, improving their designs and avoiding costly repairs or damage to the brand.

By leveraging the data generated by digital products, a manufacturer can reduce the overall detection to correction cycle time by 50%–90%.

However, listening to your products and interpreting what they are saying will introduce technology, process and organizational challenges that can seem overwhelming. This article provides some practical recommendations and insights that could help manufacturers develop or improve their ability to listen to their intelligent products, generate insights and integrate this information into action that could provide tangible benefits that, ultimately, increase shareholder value.

The article was written by:

  • Kevin Reale
    Senior Manager, Advisory Services, Performance Improvement, Product Life Cycle Management, EY, US
  • Anton Bossenbroek
    Manager, Advisory Services, Performance Improvement, Advanced Analytics, EY, US
  • Jake Darlington
    Staff, Advisory Services, Performance Improvement, Advanced Analytics, EY, US

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