Controlling as a shared service

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Over the past 10 years, accounting shared services centers (SSCs) have become an integral part of companies’ structures. But what about other functions such as controlling (or management accounting)? Are shared services one way for controlling to strike a balance between enhanced quality and greater efficiency?

As they stand today, the controlling functions of many companies are unable to keep pace with current challenges and rapidly changing market conditions.

In this article, we offer insight into how SSCs can be used for controlling activities, taking an approach that looks at each of the following key elements: strategy, governance and organization, processes and systems. We consider which activities should be retained at a local, group or SSC level. There are also some practical tips from practitioners for practitioners.

With the integration of controlling into SSCs and CoEs, companies are taking another step toward multifunctional shared services, and further still, toward global business services in order to efficiently and effectively prepare internal processes for the challenges of the decades to come.

The complete article was written by:

  • Stephen Kaum
    Partner, Advisory Services — Performance Improvement, EY, Germany
  • Ricardo Steuer
    Manager, Advisory Services — Performance Improvement, EY, Germany
  • Sven Westeppe
    Senior, Advisory Services — Performance Improvement, EY, Germany

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