Aiming for the top

A guide for aspiring COOs and their organizations

Global responsibilities, 24/7 availability, an often undefined remit, the organization’s go-to “fix it” person – the role of a COO clearly isn’t for everyone. But, for the natural problem solvers that aspire to this function, those challenges turn into opportunities. The ability to make an impact so broadly across the business, to know that no two days will be alike and to constantly evolve and develop: these reasons are all part of why the COO position is so appealing to an organization’s best and brightest.

“A COO can be likened to a conductor of an orchestra, ensuring that everyone from the violinist to the pianist is in tune and playing together.”

Mlamuli Buthelezi
COO, Transnet Freight Rail

Aiming for the top: a guide for aspiring COOs and their organizations provides insights on the skills and experiences needed to become a chief operating officer (COO), as well as how companies can best develop and prepare such candidates. It outlines the core capabilities required for a role that varies widely, and the qualities that mark out today’s strong operations manager as a COO of the future.

Aiming for the top at a glance:

EY Performance-Aiming for the top presentation

The report also maps out how companies can develop a robust pipeline of well-rounded talent for an existing COO position, or to find a strong candidate for those creating a wholly new COO role. For any companies and candidates seeking to replace an existing COO position, the report also includes a detailed succession plan.

EY Performance-Download the report EY Performance-download the industry report EY Performance-further information

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