Delivering tomorrow’s companies today

How global business services can transform your business

The best companies know that the recipe for success in business contains many crucial ingredients.

“This isn’t about revenue or margins, which is where most of the global corporations try to do shared services. This idea is to have a scalable platform ready for the growth that the company is expecting and already experiencing.”

Piyush Gupta
Senior Executive Vice President for Business Transformation and Head of Shared Services at Reliance


They include attributes that are very visible to customers, such as superior products and services. Just as crucial is a structure that allows them to thrive. To perform at their best, companies need to create a framework that leaves customer-facing parts of the business free to concentrate on delivering quality and value to the marketplace. But what do these structures look like? And how will they evolve to further support and enhance the businesses they serve? These are the questions our recent report “Delivering tomorrow’s companies today” sets out to answer.

Delivering tomorrow’s companies today provides insight into how embracing global business services can transform your business. The report is based on the views and personal experience of 25 global business services leaders from companies such as Vodafone, GlaxoSmithKline, Shell and Henkel as well as experts within Ernst & Young.

Download the full global business services report and start preparing and planning.

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