The DNA of the COO – video insight

An excellent knowledge of operations has always been the key to a successful business. In today’s challenging business world, the role of the COO has become far more complex. Increasing pressure requires a more flexible, inclusive approach. This is a challenge to all COOs. Although they are ambitious and respected, they know they can’t deliver it all.

By talking to more than 300 COOs EY have found out what needs to be done to help them achieve their potential. The DNA of the COO explores the expectations and aspirations of COOs in the job along with the skills and relationships that they need to master in order to succeed.

Watch the video to learn more about today’s typical COO. 


Download the report Interactive web tool Further information

EY refers to one or more of the member firms of Ernst & Young Global Limited (EYG), a UK private company limited by guarantee. EYG is the principal governance entity of the global EY organization and does not provide any service to clients. Services are provided by EYG member firms. Each of EYG and its member firms is a separate legal entity and has no liability for another such entity's acts or omissions. Certain content on this site may have been prepared by one or more EYG member firms